Restaurants and Social Media

Restaurants are starting to use social media as a way to reach out to their customers. It is a slower process for the restaurant business because they have to prep food, run the kitchen and the restaurant, and cook. So the managers of restaurants do not have enough time in the day to keep up with their blogs. Then they don’t have enough money to higher someone to keep up on the social media such as twitter, facebook, and a company blog. But one day it will no longer be a choice with social media being up and coming in the restaurant business. Use of some of this social media in the restaurant business is that they post their menus, any specials they will be having that day, any events going on, and any themed dinners.

However, that doesn’t have the people going there give any feedback to the business owners and managers. By having twitter and having followers of the restaurant the customers can give feedback about the food or service, how they like their website, and just the general positives and negatives. This way they can improve on the restaurant and have the customers come back. Customers hearing stories of how the restaurant came up with a certain dish by reading it on the blog and learning new things will keep people interested. They would come back to the business since most of the socializing these days that are in person tends to be over food. Otherwise people tend to have an electronic life with barely in person interaction.